Technical Support


MWE LAB - Headquarters

100A - 2205 Wilfrid Hamel Blvd
Quebec City, QC
G1P 2H8 CANADA

US & CANADA 1 800 652 5403
+1 418 688 7246

Hours of operation

Monday to Thursday:
8am to 5pm EST
Friday:
8am to 3pm EST

Frequently asked questions



Does the Emperor require assembly?
The Emperor is shipped out fully assembled except for the armrests, the lateral wings and the monitor mount. The entire process takes less than 30 minutes.
Why the Emperor work Environment?
The Emperor is designed for computer users that spend many hours in front of computer monitors. The Emperor helps to focus on complex tasks for extended periods of time.
How much will it cost to ship?
We offer a flat rate of USD 500 for continental US and Canada. We will provide a quote for any other destination.
What are the package dimensions and weight as shipped?
The Emperor is shipped on a pallet with a large cardboard box. Dimensions are: 63"(160cm) long x 35"(89cm) wide x 63"(160cm) height, weight 400lb(181.5kg)
How long until my Emperor is shipped out?
The Emperor takes 1-2 weeks to build once a firm order is placed.
How tall is the Emperor when the monitors are up?
Fully extended, total height is less than 8’ so it will fit under a standard ceiling.

Contact our Support team